At Heeledsandalsonline, we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and make purchases from us. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

When you shop with us, we may collect the following types of personal information:

• Personal Identification Information: Name, email address, mailing address, phone number, payment details, and billing information.

• Non-Personal Information: IP address, browser type, device information, and browsing activity on our website.

• Order and Transaction Information: Product preferences, order history, and transaction details to fulfill your purchase.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Fulfillment: To process and ship your orders, manage your transactions, and deliver customer support.

• Customer Communication: To send you order confirmations, shipping updates, promotional emails (if you opt-in), and respond to inquiries.

• Improving Services: To analyze user activity and improve our website, products, services, and marketing strategies.

• Security: To protect our website and your account from unauthorized access and fraud.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with the following entities for the purposes described:

• Service Providers: Third-party companies that help us with payment processing, shipping, email communications, and marketing efforts. These providers are required to protect your personal information in accordance with this Privacy Policy.

• Legal Compliance: We may disclose your information when required to do so by law, such as to comply with a subpoena, legal process, or governmental request.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website, such as remembering your preferences and improving site performance. You can control cookie settings through your browser settings, but please note that disabling cookies may affect certain features of our website.

• Cookies: Small data files stored on your device to track your browsing behavior and preferences.

• Analytics: We may use third-party services like Google Analytics to track and analyze website traffic.

5. Data Security

We take appropriate measures to protect the personal information you provide to us. This includes encryption, secure payment gateways, and access controls to safeguard against unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is 100% secure, and while we strive to protect your information, we cannot guarantee its absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: You can request a copy of the personal information we hold about you.

• Correction: If you believe any of your information is incorrect or incomplete, you can request corrections.

• Deletion: You may request the deletion of your personal data, subject to certain legal limitations.

• Opt-Out of Marketing: You can unsubscribe from promotional emails at any time by clicking the unsubscribe link in the email or by contacting us directly.

• Cookie Preferences: You can manage your cookie settings through your browser.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.

8. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete the information as quickly as possible.

9. Changes to This Privacy Policy

Heeledsandalsonline reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: [email protected]

• Phone: 1-301-4464798

• Mailing Address: 324 MONTEVIDEO ROAD,AVON,CT 6001

By using our website and services, you agree to the terms outlined in this Privacy Policy.